Business Process Outsourcing Companies In The Philippines – The business process outsourcing (BPO) industry is still among the fastest growing industries in the Philippines. The value and benefits of outsourcing have become more apparent recently as many companies explore ways to keep their businesses afloat amid the economic challenges brought on by the COVID-19 pandemic. As a leading export destination, the Philippines is home to some of the top export agencies in the world. And in this post, we name the 10 best BPO companies in the Philippines.
Established in 2017, MCVO Talent Outsourcing Services has proven to be a force to be reckoned with. It started when a Filipino-born COO of a US-based company went into outsourcing web development and marketing processes to professionals in the Philippines. Five years later, the company’s outsourcing team has grown to more than 20 employees. As their company benefited from outsourcing, they recognized the opportunity for other businesses to benefit from this business solution as well.
Business Process Outsourcing Companies In The Philippines
As a result, the COO, Cherry V. Orlina, eventually founded MCVO Talent Outsourcing Services and became its CEO. Being born in the Philippines, he understands the Filipino work culture and at the same time, he knows how US businesses work. As a result, MCVO is able to provide outsourcing solutions that benefit both customers and employees.
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MCVO also provides technical staff for network systems management, IT help desk, medical billing, and more. The company has also received many awards. Recently, MCVO was named as one of the Top BPO Companies in 2021 by Clutch.co.
With clients from over 120 countries, Accenture is undoubtedly one of the largest BPO companies in the world. After all, it is also one of the most important symbols in the world. Accenture started its operations in the Philippines in 1985. Currently, its Philippine arm handles a wide range of activities in the technology and operational field. Accenture primarily serves large businesses in healthcare, science, banking, capital markets, and insurance, among many other industries.
Founded in 1996 as Telephilippines Inc., Teleperformance is one of the country’s largest providers of outbound call center and customer experience services. It operates about 20 call centers throughout the Philippines. The company provides services to customers in more than 150 countries, from industries such as retail, finance and aviation.
Convergys is one of the largest BPO companies in the Philippines. It operates nearly 30 call centers across the country. The company focuses on information management products and customer service solutions, primarily to provide large companies in insurance, finance, travel and retail.
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Sykes is a global business that provides extensive customer engagement and demand generation services to more than 2000 companies worldwide. Awarded as Top Employer of the Year during the 10th Asia CEO Awards. Sykes started its operations in the Philippines in 1997.
Operating as  7.ai, this BPO company was founded in 2006 in the Philippines. By 2013, it was recognized as one of the top BPO companies in the Philippines based on revenue. It is widely known for its AI solutions that allow its clients to provide their customers with a predictable and personalized customer experience.
STAFFVIRTUAL specializes in providing workforce management solutions, providing companies with affordable outsourcing solutions. The company helps its clients find IT services staff, customer support, and recruiting. Most of STAFFVIRTUAL’s clients come from the financial, retail and educational sectors.
Sutherland Global Services Philippines Inc. is a global provider of analytics-driven business process solutions and services. It offers a wide range of services, from design to project management, and customer behavior analysis. Their clients come from industries such as media, banking and retail.
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Sitel is one of the most popular BPO companies in the Philippines. It is best known for its customer service and customer service experience. As one of the largest mobile phone companies in the Philippines, it serves customers in shopping, healthcare, and travel, among other industries.
VXI Global Solutions was founded in 1998 in Los Angeles. Eventually, it found its way to the Philippines. It offers a variety of customer care and experience solutions, as well as software development, quality assurance, and outsourcing services to some of the world’s top brands.
Yes, the Philippines is home to the best BPO companies. Thus, you may find it difficult to choose which one is right for your business, trust and investment. However, if you are a small business looking for more than just a call center – a company that can serve many needs at once at a fraction of the cost, then MCVO Talent Outsourcing Services is for you. You can take our word for it, but if that doesn’t sit well with you, our customer testimonials may do the trick. Furthermore, we won’t be called one of the top BPO companies in the Philippines for nothing.
Book a call today and let’s talk more about your needs! We will make a proposal and solution especially for you.
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Your Guide To Business Process Outsourcing Services
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Business Process Outsourcing: A Guide To Bpo Types, Market Trends, & More
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Some uncategorized cookies are those that are analyzed and have not yet been categorized. One of the most dynamic and fastest growing sectors in the Philippines is the information technology-business process outsourcing (IT-BPO) industry. The business is composed of eight divisions, namely, information system outsourcing and back office, animation, call center, software development, game development, engineering design, and medical printing. The IT-BPO industry plays a major role in the growth and development of the country.
In 1995, the Special Economic Zone Act, thereby establishing the Philippine Economic Zone Authority, was passed by the Philippine Congress. This Act provides for minimum development requirements and tax revenue, which has attracted foreign investors.
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In 1997, SYKES opened its doors in the Philippines, becoming the first international cter to operate in the country.
During President Gloria Macapagal Arroyo’s visit to the United States in November 2001, the President addressed the Information Technology (IT) Forum in New York and six (6) Memoranda of Understanding (MOUs) were signed as follows:
1. ICP Venture Partners, Inc. and Ambergis Solutions, Inc. 2. Customer Contact Cter, Inc. (C3) (Ph) and Source Communications (US) 3. Corporate Information Solutions (CIS) and Information Builders 4. Immequire ( RP) and Tele Response Cter, Inc. (US) 5. PLDT, Inc. and Echostar Communications Corporation 6. PLDT, Inc. and Teletech Holdings, Inc.
Ambergis Solutions was launched that year as a call cter of Clits based in the US in utility, IT, travel and hospitality, telecommunications and financial services, and they employ 5, 500 employees.
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Immequire was a call cter
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